Microsoft Dynamics 365 Customer Service: Customer Engagement Teams and Outlook Collaboration Workshop (1 Day)

Our Service

The WorkshopPLUS - Dynamics 365 Customer Engagement: Teams and Outlook Collaboration is a focused one-day training designed for professionals looking to enhance their collaboration capabilities within Dynamics 365. Participants will learn to connect and work seamlessly with Dynamics 365 Sales and Customer Service in conjunction with Microsoft Teams. The course emphasizes practical application through hands-on labs, allowing attendees to configure their own environment. This training equips individuals with the tools and knowledge to improve team productivity and customer engagement effectively.

Key Components

Collaborative Tools Overview: Gain insights into the integration capabilities between Dynamics 365 and Microsoft Teams to enhance teamwork.
Hands-On Environment Setup: Participate in practical labs to configure your Dynamics 365 Sales and Customer Service environments.
Real-Time Communication: Discover methods for enabling real-time communication and collaboration across teams and departments.
Feature Utilization: Learn how to utilize Dynamics 365 features effectively in tandem with Microsoft Teams for improved workflow.
Best Practices and Strategies: Explore strategies for maximizing user engagement and adoption of the integrated platforms.

Your Benefits

Expert Services: Get first-hand insights and guidance from the experts.
Enhanced Collaboration: Improve teamwork and communication across your organization with integrated tools.
Hands-On Experience: Practical lab sessions equip you with the skills to implement and manage collaboration features effectively.
Improved Productivity: Streamline operations by leveraging collaboration tools that elevate daily workflows.
Tailored Learning Experience: The workshop is designed to meet the unique needs of your organization, ensuring relevant and actionable insights.

Request more info.

Are you interested in this service?

We would first like to invite you to a quick 20-30 minute scoping call via phone or Microsoft Teams. This is to give you more details and find out if this service fits best to your requirements. Alternatively, we are glad to provide more details via email.

Yes, I want to request more details.

I am interested in the service agenda, pricing and number of participants. Here is my information.

Contact Method

Name *

Phone number *

Phone number

Work Email *

Company name *

Country *

Service Participants *

Date of Meeting

Time of Meeting

Details

Privacy

I accept the privacy policy of this site.*

Popular Alternatives

Microsoft Azure SQL DB: Data AI – SQL Database Essentials Open Workshop (3 Days)

The WorkshopPLUS – Data AI: Azure SQL Database Essentials is a comprehensive program that spans multiple days, aimed at professionals such as SQL Server Architects, Database Administrators, IT specialists, and DevOps Engineers. Attendees will explore the fundamentals of Azure SQL

Microsoft Dynamics 365 Field Services Mixed Reality Workshop (3 Days)

The WorkshopPLUS – Dynamics 365: Mixed Reality is a comprehensive 3-day program aimed at empowering participants with the skills to effectively utilize Dynamics Mixed Reality. Attendees will explore how to facilitate collaboration between field resources and remote experts through live

Microsoft Active Directory: Securing Windows Open Workshop (3 Days)

The WorkshopPLUS – Securing Windows Active Directory is a comprehensive 3-day program aimed at enhancing the security of Active Directory Domain Controllers. Participants will learn effective strategies to minimize the attack surface and identify signs of compromise. The course emphasizes

Microsoft Purview Closed Workshop (3 Days)

The WorkshopPLUS – Microsoft 365 Security and Compliance: Microsoft Purview is an immersive, closed workshop that spans multiple days. This program offers a comprehensive exploration of Microsoft Purview, emphasizing its application in meeting organizational compliance requirements. Attendees will learn to

Microsoft GitHub for Non-Developers Onsite Workshop (2 Days)

The Workshop – GitHub for Non-Developers is a two-day, immersive training program aimed at empowering individuals who are not professional software developers. This hands-on experience introduces participants to the fundamentals of GitHub, fostering a collaborative environment where diverse perspectives can

Microsoft Teams: Advanced Support Remote Closed Workshop (1 Day)

The WorkshopPLUS Remote – Advanced Support for Microsoft Teams is a one-day session crafted for individuals seeking to deepen their understanding of client support for Microsoft Teams. Building on prior training, this workshop delves into sophisticated strategies and techniques for

Microsoft Office 365: Content Search and eDiscovery Case Management Remote Open Workshop (1 Day)

The WorkshopPLUS Remote – Office 365: Content Search and eDiscovery Case Management is a one-day program aimed at equipping participants with essential skills in utilizing eDiscovery tools within the Security and Compliance Center. This workshop focuses on understanding how to

Microsoft Dynamics 365 Finance: Core Financials General Ledger Overview Workshop (2 Days)

The WorkshopPLUS – Dynamics 365 Finance – Core Financials – General Ledger Overview is a specialized session tailored for finance professionals. This program dives into the core features of Dynamics 365 Finance, focusing on enhancing financial capabilities and automation. Participants

Microsoft Teams: Advanced Support Closed Workshop (1 Day)

The WorkshopPLUS – Advanced Support for Microsoft Teams is a comprehensive one-day program aimed at enhancing proficiency in client support for Microsoft Teams. It builds on prior knowledge from the Supporting Microsoft Teams Clients workshop, focusing on more complex client

No more Assessment Programs to show.

Disclaimer: The services and descriptions provided herein are subject to change without prior notice. While we strive to ensure the accuracy and completeness of the information presented, we make no guarantees or warranties, express or implied, regarding the reliability, availability, or suitability of the services for any particular purpose.

This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.