Microsoft Dynamics 365 Customer Service: Customer Engagement Teams and Outlook Collaboration Workshop (1 Day)

Our Service

The WorkshopPLUS - Dynamics 365 Customer Engagement: Teams and Outlook Collaboration is a focused one-day training designed for professionals looking to enhance their collaboration capabilities within Dynamics 365. Participants will learn to connect and work seamlessly with Dynamics 365 Sales and Customer Service in conjunction with Microsoft Teams. The course emphasizes practical application through hands-on labs, allowing attendees to configure their own environment. This training equips individuals with the tools and knowledge to improve team productivity and customer engagement effectively.

Key Components

Collaborative Tools Overview: Gain insights into the integration capabilities between Dynamics 365 and Microsoft Teams to enhance teamwork.
Hands-On Environment Setup: Participate in practical labs to configure your Dynamics 365 Sales and Customer Service environments.
Real-Time Communication: Discover methods for enabling real-time communication and collaboration across teams and departments.
Feature Utilization: Learn how to utilize Dynamics 365 features effectively in tandem with Microsoft Teams for improved workflow.
Best Practices and Strategies: Explore strategies for maximizing user engagement and adoption of the integrated platforms.

Your Benefits

Expert Services: Get first-hand insights and guidance from the experts.
Enhanced Collaboration: Improve teamwork and communication across your organization with integrated tools.
Hands-On Experience: Practical lab sessions equip you with the skills to implement and manage collaboration features effectively.
Improved Productivity: Streamline operations by leveraging collaboration tools that elevate daily workflows.
Tailored Learning Experience: The workshop is designed to meet the unique needs of your organization, ensuring relevant and actionable insights.

Request more info.

Are you interested in this service?

We would first like to invite you to a quick 20-30 minute scoping call via phone or Microsoft Teams. This is to give you more details and find out if this service fits best to your requirements. Alternatively, we are glad to provide more details via email.

Yes, I want to request more details.

I am interested in the service agenda, pricing and number of participants. Here is my information.

Contact Method

Name *

Phone number *

Phone number

Work Email *

Company name *

Country *

Service Participants *

Date of Meeting

Time of Meeting

Details

Privacy

I accept the privacy policy of this site.*

Popular Alternatives

Microsoft Power Platform: Power Pages Closed Workshop (1 Day)

The WorkshopPLUS – Power Platform: Power Pages is a one-day intensive session aimed at equipping participants with the skills to effectively configure Microsoft Power Pages. Attendees will learn how to create a new Power Pages site, manage its content, and

Microsoft Azure App Dev: Modernizing Enterprise Applications with Java Workshop (3 Days)

The Workshop – Modernizing Enterprise Apps with Java is a comprehensive 3-day program tailored for teams looking to enhance their Java application development skills. This workshop is centered on updating enterprise applications using modern data integration techniques and methodologies. Participants

Microsoft Office 365: Usage Reporting Open Workshop (3 Days)

The WorkshopPLUS – Office 365: Usage Reporting is an engaging session that spans two days, aimed at IT professionals and administrators. This workshop delves into the reporting features of Office 365, including Usage Reports, Usage Analytics, and the use of

Microsoft Azure Database for PostgreSQL: OSS DB Workshop (1 Day)

The Upskilling Execution for Accelerating Solutions with OSS DB is a focused, one-day workshop tailored to enhance your team’s capabilities in adopting and managing Azure Database for PostgreSQL. Participants will engage in practical sessions that cover essential topics such as

Microsoft Dataverse: Power Platform Visualizing Workshop (1 Day)

The WorkshopPLUS – Power Platform: Visualizing Data with Dataverse is a specialized program tailored for administrators and business intelligence professionals. This workshop aims to equip attendees with essential skills for reporting on data housed in Dynamics 365 and Dataverse. Participants

Microsoft Azure Databricks Essentials Closed Workshop (2 Days)

The WorkshopPLUS – Data AI: Azure Databricks Essentials is a specialized program aimed at equipping Database Administrators and Developers with essential knowledge about Azure Databricks. This workshop delves into key principles that help accelerate innovation through a high-performance analytics platform

Microsoft Power Platform Low Code – Extending the Platform with Connectors Closed Workshop (1 Days)

The WorkshopPLUS – Power Platform Low Code – Extending the Platform with Connectors is an immersive session for professionals keen on leveraging low-code solutions. This workshop delves into the use of connectors within the Power Platform, enabling participants to integrate

Microsoft Azure Kubernetes Service: Building Cloud-native Applications using Microservices Architecture Open Workshop (1 Day)

The WorkshopPLUS – Building Cloud-native Applications using Microservices Architecture is a one-day intensive program aimed at professionals looking to deepen their understanding of microservices. This session covers essential concepts, modeling strategies, and effective design patterns. Participants will engage with a

Microsoft SQL Server: AlwaysOn Availability Groups and Failover Cluster Instances – Monitoring and Troubleshooting Remote Open Workshop (3 Days)

The WorkshopPLUS Remote session on SQL Server: AlwaysOn Availability Groups and Failover Cluster Instances is an in-depth program aimed at SQL Server professionals. Spanning two days, it equips participants with essential troubleshooting skills and monitoring techniques for common issues related

No more Assessment Programs to show.

Disclaimer: The services and descriptions provided herein are subject to change without prior notice. While we strive to ensure the accuracy and completeness of the information presented, we make no guarantees or warranties, express or implied, regarding the reliability, availability, or suitability of the services for any particular purpose.

This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.