On November 15, 2023, Microsoft announced Microsoft Copilot in Microsoft Dynamics 365 Guides. Copilot in Microsoft Dynamics 365 Guides combines the power of generative AI and mixed reality. This copilot helps frontline workers complete complex tasks and resolve issues faster without disrupting workflow. Available
On September 1, 2023, Microsoft has revised its Product Terms regarding minimum purchase requirements for Microsoft Dynamics 365. Previously, customers had the flexibility to combine Finance, Supply Chain Management, Commerce, and Project Operations licenses to fulfill the 20-license minimum. However, this has been changed.
Effective September 1, 2023, Microsoft Dynamics 365 Marketing and Customer Insights are being sold together as a single product called Microsoft Dynamics 365 Customer Insights. The original products retain their existing functionality. Dynamics 365 Marketing is now called Dynamics 365 Customer Insights – Journeys.
Announced March 6, 2023, Azure OpenAI Service will be integrated into Microsoft AI Builder, and is currently in preview. Azure OpenAI Service enables users to use a new low-code generative AI model and templates within Microsoft Power Automate and Microsoft Power Apps. AI Builder
In 2023, a list of Microsoft product releases will reach their End of Servicing, meaning their end of support, according to a schedule. There will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. The
In 2023, a list of Microsoft products will reach their End of Support on scheduled dates. Hence, there will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. The following products and releases, governed by
In 2023, a list of Microsoft products will be moving from Mainstream to Extended Support on scheduled dates. Extended Support includes security updates at no cost, and paid non-security updates and support. Additionally, Microsoft will not accept requests for design changes or new features
Effective April 1, 2022, Microsoft Dynamics 365 Connected Spaces, formerly Microsoft Dynamics 365 Connected Store, is available. Microsoft Dynamics 365 Connected Spaces brings together computer vision and AI to help retail store owners analyze and improve the shopping experience. Connected Spaces delivers real-time actionable
Effective January 7, 2022, device licenses are available for Microsoft Dynamics 365 Guides and Microsoft Dynamics 365 Remote Assist. Microsoft Dynamics 365 Guides is a mixed-reality application for Microsoft HoloLens that helps operators learn during the flow of work by providing holographic instructions when