24x7x365 Expert Case Support for Azure, Microsoft 365, Dynamics 365 and On-Premises. Ensure Business Continuity. Save Compared to Microsoft Unified Support.
24x7x365 Expert Case Support for Azure, Microsoft 365, Dynamics 365 and On-Premises. Ensure Business Continuity. Save Compared to Microsoft Unified Support.
Prioritized, technical support
Fastest, prioritized response times.
24/7 elevated break/fix support.
Wide Case Coverage
Cover your Microsoft products with quick on-demand support for Microsoft 365, Microsoft Azure, Dynamics 365 and Microsoft Software on-premises.
A No-Brainer Cost Saver
Save typically 70% to 90% compared to typical Microsoft Unified Support contracts.
Convenient and efficient
We create and escalate Microsoft Support Tickets within minutes and reliably resolve all issues quickly with dedicated Services Experts.
Basic support availability for non-urgent cases for cloud products. No Critical Situation coverage.
Full product coverage with Critical Situation Support. Ideal for those with occasional support requests who need Crit Sit coverage.
Favorite Option. Three times the included cases and tenants. Double the customer contacts. Suited for complex organizational structures.
Ideal for very complex organizational structures with highest number of tenants, contacts and support requests.
With SCHNEIDER IT MANAGEMENT Support Plans, you can prioritize your strategic initiatives while we handle your technical challenges. Our strong partnership with Microsoft provides you with exclusive resources and benefits.
Are you interested in our Support Plans?
We would first like to invite you to a quick 20-30 minute scoping call via phone or Microsoft Teams. This is to give you more details and find out about your requirements. Alternatively, we are glad to provide more details via email.
Yes, I want more info on Support Plans.
I want to find out about pricing and find out which one to choose based on my organizational requirements. Here is my information.