Effective June 6, 2024, Adobe Experience Platform (AEP) AI Assistant is generally available. This already included tool brings AI-capabilities in a chatbot style to the AEP. You can access AI Assistant in Adobe Experience Platform, Adobe Real-Time CDP, Adobe Journey Optimizer, and Customer Journey
Effective July 1, 2024, Microsoft Dynamics 365 Contact Center, a Copilot-powered Contact Center as a Service (CCaaS) solution, is available. It is licensed either 1) as a a standalone solution, or 2) as part of a new offering called Customer Service Premium. What
Effective June 4, 2024, TechSmith Camtasia 2024, a sophisticated video creation software, is available. This latest version introduces a suite of advanced features designed to streamline the video editing process and enhance the overall quality of the final product. The price of Camtasia 2024
SCHNEIDER IT MANAGEMENT is excited to announce a new partnership with Pingman Tools, a renowned innovator in internet troubleshooting solutions. This collaboration aims to enhance network performance and reliability for organizations of all sizes. About Pingman Tools Pingman Tools, based in Boise, Idaho,
In May 2024, Adobe and IBM announced a partnership to transform customer experiences using Adobe Acrobat AI Assistant, powered by IBM’s watsonx and hybrid cloud technologies. Also, IBM’s watsonx is being integrated in the Adobe Experience Platform. This collaboration aims to deliver personalized customer
Since May 2024, IBM watsonx BI Assistant is in preview. This AI-powered tool simplifies decision-making by empowering business users with actionable insights. It bridges the gap between investment and usage, ensuring that everyone – from executives to front-line employees – can make informed choices.
In May 2024, IBM introduced IBM Concert. New technology brings complexity, with applications relying on vast data, numerous dependencies, and hybrid cloud environments. Managing this complexity can be challenging for application owners and Site Reliability Engineers (SREs). This is where IBM Concert comes into
In May 2024, Red Hat, the world’s leading provider of open-source solutions, and Nutanix, a leader in hybrid multicloud computing, have announced an expanded collaboration. This partnership leverages Red Hat Enterprise Linux as a key element of the Nutanix Cloud Platform. Red Hat and Nutanix Partnership Nutanix
Effective May 1, 2024, the availability of Azure compute reservation exchanges for Azure Virtual Machine (VM), Azure Dedicated Host, and Azure App Service offerings has been extended until further notice. An exchange refers to modifying an existing reservation by changing its attributes, such as