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Microsoft Teams Support Closed Workshop (1 Day)

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The WorkshopPLUS - Support for Microsoft Teams is a one-day closed workshop aimed at enhancing participants' capabilities to troubleshoot and support Microsoft Teams. This program covers essential topics like user authentication, connectivity issues, and basic functionality during meetings. Participants will learn to identify and resolve common client issues related to Microsoft Teams and its integration with Office 365 components. The session aims to equip attendees with vital knowledge to assist their organization's users effectively. Advanced topics are reserved for a separate, more in-depth workshop.

Key Components

  • Common Issue Identification: Learn to recognize and address prevalent issues in desktop and web clients for Microsoft Teams.
  • Authentication Protocols: Gain insights into the authentication mechanisms that underpin Microsoft Teams access.
  • Service Discovery Techniques: Understand how Teams discover and connect to various services effectively.
  • Feature Support Training: Explore essential Teams features, enhancing troubleshooting and user support capabilities.
  • Meeting Functionality Overview: Dive into the basic functionalities of meetings within Microsoft Teams for a comprehensive support approach.

Your Benefits

  • Expert Services: Get first-hand insights and guidance from the experts.
  • Enhanced User Support: Equip your team with the knowledge to provide superior assistance to your organization’s users.
  • Improved Connectivity Understanding: Develop a clearer comprehension of Teams client and connectivity processes.
  • Conflict Resolution Skills: Acquire skills essential for resolving common technical issues efficiently.
  • Scalable Knowledge Base: Build a foundation that can grow and adapt with your organization’s evolving needs.
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We would first like to invite you to a quick 20-30 minute scoping call via phone or Microsoft Teams. This is to give you more details and find out if this service fits best to your requirements. Alternatively, we are glad to provide more details via email.

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Disclaimer: The services and descriptions provided herein are subject to change without prior notice. While we strive to ensure the accuracy and completeness of the information presented, we make no guarantees or warranties, express or implied, regarding the reliability, availability, or suitability of the services for any particular purpose.

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