{"id":11811,"date":"2020-01-23T14:02:15","date_gmt":"2020-01-23T13:02:15","guid":{"rendered":"http:\/\/www.schneider.systems\/fr\/?p=11811"},"modified":"2020-01-23T14:06:25","modified_gmt":"2020-01-23T13:06:25","slug":"microsoft-dynamics-365-virtual-agent-for-customer-service-disponible","status":"publish","type":"post","link":"https:\/\/www.schneider.systems\/fr\/microsoft-dynamics-365-virtual-agent-for-customer-service-disponible\/","title":{"rendered":"Microsoft Dynamics 365 Virtual Agent for Customer Service disponible"},"content":{"rendered":"<p style=\"text-align: justify;\">En janvier 2020, Microsoft a annonc\u00e9 la disponibilit\u00e9 de Microsoft Dynamics 365 Virtual Agent for Customer Service. Microsoft Dynamics\u00a0365 Virtual Agent for Customer Service associant Power\u00a0Virtual\u00a0Agents et Dynamics\u00a0365 Customer\u00a0Service\u00a0Insights permettant aux \u00e9quipes de service client\u00e8le d\u2019identifier facilement et d\u2019automatiser les probl\u00e8mes de support courants \u00e0 l\u2019aide de chatbots intelligents, tout cela sans avoir besoin d\u2019 \u00e9crire de\u00a0code.<\/p>\n<p style=\"text-align: justify;\">Pour plus d&rsquo;informations sur Microsoft Dynamics 365 Virtual Agent for Customer Service, veuillez trouver l&rsquo;annonce officielle ici: <a href=\"https:\/\/cloudblogs.microsoft.com\/dynamics365\/bdm\/2020\/01\/06\/how-virtual-agents-transform-the-customer-experience\/\" target=\"_blank\">https:\/\/cloudblogs.microsoft.com\/dynamics365\/bdm\/2020\/01\/06\/how-virtual-agents-transform-the-customer-experience\/<\/a> ou visitez la page produit: <a href=\"https:\/\/dynamics.microsoft.com\/fr-fr\/ai\/virtual-agent-for-customer-service\/\" target=\"_blank\">https:\/\/dynamics.microsoft.com\/fr-fr\/ai\/virtual-agent-for-customer-service\/<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En janvier 2020, Microsoft a annonc\u00e9 la disponibilit\u00e9 de Microsoft Dynamics 365 Virtual Agent for Customer Service. Microsoft Dynamics\u00a0365 Virtual Agent for Customer Service associant Power\u00a0Virtual\u00a0Agents et Dynamics\u00a0365 Customer\u00a0Service\u00a0Insights permettant [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":12201,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[268],"tags":[],"class_list":["post-11811","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-dynamics-365-fr"],"_links":{"self":[{"href":"https:\/\/www.schneider.systems\/fr\/wp-json\/wp\/v2\/posts\/11811","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.schneider.systems\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.schneider.systems\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.schneider.systems\/fr\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.schneider.systems\/fr\/wp-json\/wp\/v2\/comments?post=11811"}],"version-history":[{"count":2,"href":"https:\/\/www.schneider.systems\/fr\/wp-json\/wp\/v2\/posts\/11811\/revisions"}],"predecessor-version":[{"id":11813,"href":"https:\/\/www.schneider.systems\/fr\/wp-json\/wp\/v2\/posts\/11811\/revisions\/11813"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.schneider.systems\/fr\/wp-json\/wp\/v2\/media\/12201"}],"wp:attachment":[{"href":"https:\/\/www.schneider.systems\/fr\/wp-json\/wp\/v2\/media?parent=11811"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.schneider.systems\/fr\/wp-json\/wp\/v2\/categories?post=11811"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.schneider.systems\/fr\/wp-json\/wp\/v2\/tags?post=11811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}