{"id":37229,"date":"2023-12-01T10:13:46","date_gmt":"2023-12-01T09:13:46","guid":{"rendered":"https:\/\/www.schneider.systems\/?p=37229"},"modified":"2023-12-01T11:12:46","modified_gmt":"2023-12-01T10:12:46","slug":"microsoft-copilot-for-service-angekuendigt","status":"publish","type":"post","link":"https:\/\/www.schneider.systems\/de\/microsoft-copilot-for-service-angekuendigt\/","title":{"rendered":"Microsoft 365 Copilot for Service angek\u00fcndigt"},"content":{"rendered":"<p style=\"text-align: justify;\">Am 15. November 2023 hat Microsoft den <a href=\"https:\/\/www.schneider.systems\/de\/microsoft-365-copilot-die-zukunft-der-produktivitaet\/\">Microsoft 365 Copilot<\/a> for Service angek\u00fcndigt. Der neueste Copilot f\u00fcr rollenbasierten Support hilft Unternehmen, ihre KI-Transformation im Kundenservice zu beschleunigen. <a href=\"https:\/\/www.schneider.systems\/de\/microsoft-copilot-for-service-verfuegbar\/\">Microsoft 365 Copilot for Service<\/a> hilft, bestehende Contact Center mit generativer KI zu erweitern. In Kundeninteraktionen k\u00f6nnen Agenten mit Microsoft 365 Copilot for Service Fragen in nat\u00fcrlicher Sprache stellen und erhalten relevante Erkenntnisse auf der Grundlage von Datenquellen aus Wissensspeichern, was zu schnelleren und intelligenteren L\u00f6sungen f\u00fchrt.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-37178 aligncenter\" src=\"https:\/\/www.schneider.systems\/media\/2023\/12\/SCHNEIDER-IT-MANAGEMENT-2023-11-27-Update-Website-Microsoft-Copilot-for-Service-announced.jpg\" alt=\"\" width=\"800\" height=\"514\" srcset=\"https:\/\/www.schneider.systems\/media\/2023\/12\/SCHNEIDER-IT-MANAGEMENT-2023-11-27-Update-Website-Microsoft-Copilot-for-Service-announced.jpg 800w, https:\/\/www.schneider.systems\/media\/2023\/12\/SCHNEIDER-IT-MANAGEMENT-2023-11-27-Update-Website-Microsoft-Copilot-for-Service-announced-300x193.jpg 300w, https:\/\/www.schneider.systems\/media\/2023\/12\/SCHNEIDER-IT-MANAGEMENT-2023-11-27-Update-Website-Microsoft-Copilot-for-Service-announced-150x96.jpg 150w, https:\/\/www.schneider.systems\/media\/2023\/12\/SCHNEIDER-IT-MANAGEMENT-2023-11-27-Update-Website-Microsoft-Copilot-for-Service-announced-768x493.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\">Weitere Informationen<\/h2>\n<p style=\"text-align: justify;\">Die offizielle Ank\u00fcndigung finden Sie unter: <a href=\"https:\/\/cloudblogs.microsoft.com\/dynamics365\/bdm\/2023\/11\/15\/introducing-new-copilot-experiences-to-boost-productivity-and-elevate-customer-experiences-across-the-organization\/\">https:\/\/cloudblogs.microsoft.com\/dynamics365\/bdm\/2023\/11\/15\/introducing-new-copilot-experiences-to-boost-productivity-and-elevate-customer-experiences-across-the-organization\/<\/a>.<\/p>\n<p style=\"text-align: justify;\">Unsere Herstellerseite von Microsoft finden Sie unter: <a href=\"https:\/\/www.schneider.systems\/de\/software\/microsoft\/\">www.schneider.systems\/de\/software\/microsoft<\/a>.<\/p>\n<p style=\"text-align: justify;\">Bitte <a href=\"https:\/\/www.schneider.systems\/de\/kontakt\/\">kontaktieren Sie uns<\/a> f\u00fcr <strong>Expertenservices<\/strong> bez\u00fcglich Ihren spezifischen Anforderungen an Microsoft Software und Online Services und <strong>fordern Sie noch heute ein Angebot an<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Am 15. November 2023 hat Microsoft den Microsoft 365 Copilot for Service angek\u00fcndigt. Der neueste Copilot f\u00fcr rollenbasierten Support hilft Unternehmen, ihre KI-Transformation im Kundenservice zu beschleunigen. Microsoft 365 Copilot [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":33018,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[290,673],"tags":[],"class_list":["post-37229","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-365-de","category-microsoft-copilot-de"],"_links":{"self":[{"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/posts\/37229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/comments?post=37229"}],"version-history":[{"count":2,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/posts\/37229\/revisions"}],"predecessor-version":[{"id":37282,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/posts\/37229\/revisions\/37282"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/media\/33018"}],"wp:attachment":[{"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/media?parent=37229"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/categories?post=37229"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/tags?post=37229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}