{"id":11231,"date":"2019-04-11T17:05:36","date_gmt":"2019-04-11T15:05:36","guid":{"rendered":"http:\/\/www.schneider.systems\/de\/?p=11231"},"modified":"2019-04-11T17:06:58","modified_gmt":"2019-04-11T15:06:58","slug":"microsoft-dynamics-365-customer-service-insights-verfuegbar","status":"publish","type":"post","link":"https:\/\/www.schneider.systems\/de\/microsoft-dynamics-365-customer-service-insights-verfuegbar\/","title":{"rendered":"Microsoft Dynamics 365 Customer Service Insights verf\u00fcgbar"},"content":{"rendered":"<p style=\"text-align: justify;\">Microsoft gab die Verf\u00fcgbarkeit von Microsoft Dynamics 365 Customer Service Insights mit Wirkung zum 1. Mai 2019 bekannt. Microsoft Dynamics 365 Customer Service Insights verwendet k\u00fcnstliche Intelligenz, um Ihre F\u00e4lle automatisch in Topics unter Verwendung des nat\u00fcrlichen Sprachverst\u00e4ndnisses zu gruppieren. Topics erm\u00f6glichen es Ihnen, aktuelle und aufkommende Trends zu entdecken und anzupassen, das Markensentiment zu verbessern und Problembereiche zu identifizieren. Indem Sie Probleme lokalisieren und beheben, bevor sie sich auf die Kunden auswirken, k\u00f6nnen Sie einen besseren Kundenservice bieten.<\/p>\n<p style=\"text-align: justify;\">Microsoft Dynamics 365 Customer Service Insights ist in den Lizenzprogrammen entsprechend den Kategorien verf\u00fcgbar.<\/p>\n<p style=\"text-align: justify;\">Weitere Informationen zu Microsoft Dynamics 365 Customer Service Insights finden Sie unter: <a href=\"https:\/\/docs.microsoft.com\/en-us\/dynamics365\/ai\/customer-service-insights\/overview\" target=\"_blank\">https:\/\/docs.microsoft.com\/en-us\/dynamics365\/ai\/customer-service-insights\/overview<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft gab die Verf\u00fcgbarkeit von Microsoft Dynamics 365 Customer Service Insights mit Wirkung zum 1. Mai 2019 bekannt. Microsoft Dynamics 365 Customer Service Insights verwendet k\u00fcnstliche Intelligenz, um Ihre F\u00e4lle [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":9046,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[269,312,30,318,332,321],"tags":[],"class_list":["post-11231","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-dynamics-365-de","category-microsoft-enrollment-for-education-solutions-de","category-microsoft-enterprise-agreement-de","category-microsoft-enterprise-subscription-agreement-de","category-microsoft-products-and-services-agreement-de","category-microsoft-worldwide-government-partner-de"],"_links":{"self":[{"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/posts\/11231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/comments?post=11231"}],"version-history":[{"count":1,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/posts\/11231\/revisions"}],"predecessor-version":[{"id":11232,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/posts\/11231\/revisions\/11232"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/media\/9046"}],"wp:attachment":[{"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/media?parent=11231"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/categories?post=11231"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.schneider.systems\/de\/wp-json\/wp\/v2\/tags?post=11231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}